City and Guilds Diploma for ICT Practitioners Details

There are two routes for this Level 2 Technical Certificate which is an optional component of Systems Support and Software Development Apprenticeships.

Who Should Participate?

Depending on the route selected this qualification provides the under pinning knowledge and develops skills required for PC Technicians, Helpdesk Analysts, Support Technicians, Software Developers and Web Designers.

Course Structure

The course consists of four units:

Systems Support

• Maintain Equipment and Systems
• Customer Support Provision
• Install, Configure Equipment and Operating Systems
• Networking

Software Development

• Create Software Components using C++
• Test Software Components
• Operating Systems
• Web site Design