MD9 - Managing Grievance & Discipline Lawfully

This Workshop is designed to meet the needs of Managers, Supervisors and Team Leaders who require a sound knowledge of the application of practical and fair disciplinary procedures. An appreciation will be gained that the true meaning of the “disciplinary procedure” is, in fact, “encouragement to improve”. Taking this into account, participants will be given an insight into how best to handle the wide range of grievance and disciplinary issues that can confront a manager; how to apply their own procedures and “natural justice”. The emphasis is on the practical steps a manager can and should take when confronted with an issue. An opportunity will also be given to practise the techniques that best prevent or resolve conflicts so as to minimise damage to relationships within the organisation.

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